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Government of
India
Ministry of External Affairs
Passport
Office Ghaziabad
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 INTRODUCTION
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Passport Office Ghaziabad started
functioning from June 1997. It caters to Eleven districts
Viz Agra,Aligarh, Baghpat, Bulandshahar, Gautam Budh
Nagar, Ghaziabad, Hathras, Mathura,
Meerut, Muzaffarnagar and Saharanpur. The office is located at CGO Complex I , Kamla Nehru Nagar, Hapur Chungi ,Ghaziabad -201001
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OFFICE ADDRESS
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Passport Office, CGO Complex I , Kamla Nehru Nagar , Hapur Chungi , Ghaziabad 201001
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OFFICE TIMINGS (Monday to Friday)
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10.00 AM to 13.00 PM
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For submission of application forms, sale of forms, on-line registration,
enquiry, appointment of Passport Officer / Public Relation Officer etc.
While meeting Passport Officer
/ Deputy Passport Officer/Superintendent please first get current status
of passport application from Enquiry Counter in Room No.336
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17.00 PM to 18.00 PM
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Delivery of Passports (which are promised by Passport Officer)
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Visiting Hours – 10.30 AM to 1.00 PM
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LIST OF HOLIDAYS DURING THE YEAR 2009
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| 08.01.2009 |
Moharram |
| 26.01.2009 |
Republic Day |
| 23.02.2009 |
Mahashivratri |
| 10.03.2009 |
Milad-Un-Nabi |
| 11.03.2009 |
Holi |
| 03.04.2009 |
Ram Navami |
| 07.04.2009 |
Mahavir Jayanti |
| 10.04.2009 |
Good Friday |
| 09.05.2009 |
Buddha Purnima |
| 15.08.2009 |
Independence Day |
| 21.09.2009 |
Idul' Fitr |
| 28.09.2009 |
Dussehra |
| 02.10.2009 |
Mahatma Gandhi B'Day |
| 17.10.2009 |
Diwali |
| 02.11.2009 |
Guru Nanak's B'Day |
| 28.11.2009 |
Idu'l Zuha (Bakrid) |
| 25.12.2009 |
Christmas Day |
| 28.12.2009 |
Moharram |
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TOP
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CONTACT
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Voice:
0120-2700320,2721876,2721779
Fax: 0120-2782770
E-mail: rpo.ghaziabad@mea.gov.in
Tele-enquiry: 0120-2700399/2721876
Web-site: https://passport.gov.in/
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WHERE TO APPLY
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One can apply on-line OR can
submit the application form at Passport Office Ghaziabad OR
at DM office
of the district (DPC) OR at Speed Post Centre of
the city.
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Note:Physically appearence for tatakal applicant is must.
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List
of DPCs
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List
of Speed Post Centres
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DM Ghaziabad
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Ghaziabad GPO
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DM Agra
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Agra
City
Post Office
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DM Aligarh
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Aligarh
HO
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DM Bagpat
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Baghpat HO
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DM Bulandshahar
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Bulanshahar HO
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DM Hathras
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Hathras HO
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DM Mathura
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Mathura
HO
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DM Meerut
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Meerut
HO
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DM Muzaffarnagar
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Muzaffernagar HO
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DM NOIDA
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NOIDA HO
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DM Saharnpur
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Saharnpur HO
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TOP
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COUNTER DETAILS
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Counter
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Service
Details
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Hall No.336
Counter No. 1
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Delivery of Passport and Sale of Passport Inquiry Forms
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Counter No. 2
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Submission of fresh application
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Counter No. 3
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Submission of fresh application
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Counter No. 4
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Submission of fresh application
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Counter No. 5
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Submission of fresh application
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Counter No. 6
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Reissue,Minor,Govt Servent,Lost,Damage,Add. Booklet
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Counter No. 7
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Misc. Service,Renewal,RTI fee
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Counter No. 8
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Cheking of Tatkal application
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Note (1):- Under
Tatkal Scheme applicant
has to come personally along with relevant documents and collect
Submission Tokens from Room No:-320 from 09:30 hrs.
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Note (2):-
Applicant are encouraged to Submit application online for speedier and error free issuance of Passport www.passport.gov.in .
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COMPLAINTS
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Shri N.K.Kaushik,
Superintendent
CGO Complex I , Kamla Nehru Nagar ,
Hapur Chungi , Ghaziabad 201001
Tel No - 0120-2756808
Fax - 0120-2782770
E-mail - rpo.ghaziabad@mea.gov.in
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STATUS OF
APPLICATION
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To know the status of your application click
here.
Or dial the Tele enquiry Nos.0120-2700399/2721876
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TOP
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TELE
ENQUIRY
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Dial the tele enquiry Nos.
0120-2700399 / 2721876.
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SMS STATUS ENQUIRY:
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| All the mobile and landline phone holders,who have
SMS facility, could get their passport application status on their
phone from now on. All they need to do is message "PASS < FileNo >" Example "PASS < GZB........ >" and send to "57272". |
| File number always contains an "English Alphabet"
followed by eight digits. For eg: A00018009, The Cash receipt
contains only an Alphabet and six digits. Therefore, one needs to
add two more digits which represent the year in which he/she
applied. For eg, if the year of application is 2007 add 07, 2008 add
08, 2009 add 09 and so on. |
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TOP
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RIGHT TO
INFORMATION
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Particulars
of organization, functions and duties
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Article 4 (1) (b) (i) of the Right
to Information Act, 2005
Particulars of organization, functions and duties of the
Passport Office, Ghaziabad
Historical Background
The Passport Office, Ghaziabad was created in 1997 as a subordinate office
of Ministry of External Affairs under the supervision of Central Passport
Organization. The issue of passport is a central subject under the Indian
Constitution and allotted to the Ministry of External Affairs. It was in
1954 that the first 5 Regional Passport Offices at Bombay, Calcutta, Delhi, Madras and Nagpur were set up. This necessitated the setting of a separate
Organization and the Central Passport and Emigration Organization was
created in 1959 as a subordinate office of the Ministry of External
Affairs. At present there is a total of 36 Passport Offices in the
country. Passport Office, Ghaziabad was created in 1997 after bifurcation of Passport Office, Bareilly.
Organization
This office has a total of 41 officers and staff members.
The hierarchy at the
Passport Office, Ghaziabad includes 4 stages:
1. Superintendent
2. Assistant Passport Officer
3. Deputy Passport Officer
4. Passport Officer
Functions and Duties
This office deals with the issuance of passport/travel
document to the citizens of 11 districts of Western Uttar Pradesh which
are Agra, Aligarh, Baghpat,
Bulandshahar, Gautam Budh Nagar, Ghaziabad, Hathras, Mathura, Meerut, Muzaffarnagar and Saharanpur.
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Powers and duties of the employees of the
Passport Office, Ghaziabad
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Article 4 (1) (b) (ii) of the Right to Information Act, 2005
Passport Officers have been
designated as Heads of Offices. For the smooth running of the offices, certain
financial powers has been delegated to them. The financial powers of employees of Passport Office has been
detailed in delegation of Financial Power Rule, 1978 and subsequent
orders issued in reference to the delegation of Financial Power Rules. These
powers may be seen at Annexure of delegation of financial rules and Passport Rules. Other powers of the officials of
Passport Office are derived from the Passport Act. This Act and rules is
already on the MEA's website www.mea.gov.in. The duties of officers and employees of this office flow from the Passport Act and Passport
Rules website www.mea.gov.in.
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Procedures followed in the decision making
process, including channels of supervision and authority
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Article 4 (1) (b) (iii) of the Right to Information Act,
2005
The Passport Office, Ghaziabad follows the procedure indicated in Passport Manual 2001 for
decision making in issuance of passports. The officers from the Superintendent
to Passport Officer level have been designated as Passport Issuing Authority(PIA) for issuance of passport and take
decisions/actions with the help of Assistant, UDC, LDC posted in the
section in accordance with Passport Act, Passport Rules and Passport
Manual .
WORK FLOW CHART
PASSPORT OFFICE GHAZIABAD
Sale
of forms
▼
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Scrutiny at Counter
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Scrutiny of Postal Application
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Travel Agent’s
Application
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District Passport Cell Application
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↓
Cash Counter
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PV\CID issue.
↓
Detail Entry
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Scan
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Index
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Dealing Section
for PV\CID Link & Processing of Files
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Passport
Issuing Authorities For Order
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Dealing Section for Movement of objection Cases
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Passport No. Allotment in Clear Cases
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Passport Printing Section
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Passport Lamination Section
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For
Signature to PIAS
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Delivery at Counter
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Despatch
Section
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Record Section
In other administrative matters, Dealing Assistant
submits the files to Superintendent who in turn submits to Passport
Officer. If necessary, matter is referred to the CPV Division,
Ministry of External Affairs for final approval. The office also follows
the guidelines issued by other Departments, particularly the Cabinet
Secretariat http://www.mpa.nic.in, the Ministry of Parliamentary
affairs http://www.mpa.nic.in and the Ministry of Personnel, Public
Grievances and Pensions http://persmin.nic.in.
and Ministry of Home Affairs(Rajbhasha).
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Norms
set by the Ministry for the discharge of its functions
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Article 4 (1) (b) (iv) of the Right to Information Act, 2005
The Passport Office, Ghaziabad discharge of its functions as per the norms laid down by the CPV Division, Ministry of External
Affairs, New Delhi. It is our endeavor that all files are disposed of within
the stipulated time frame for issuance of passport subject to completion
of documentations and usual checks. The norms are available at http://www.passport.gov.in.
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Rules,
regulations, instructions, manuals and records held by or under the
control of the Passport Office, Ghaziabad used by its employees for discharging
its functions
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Article 4 (1) (b) (v) of the Right to Information Act, 2005
Passport Act and Passport Rules:
These are already available on the MEA’s website http://www.mea.gov.in
In addition, the Passport Office also utilizes the relevant rules,
regulations and orders of the Government of India, such as Civil Service
Conduct Rules, Central Civil Service Leave Travel Concession Rules,
Central Service Leave Rules, Civil Service Pension Rules, Provident Fund
Rules, General Financial Rules, Fundamental and Supplementary Rules, etc.
These rules are already in the public domain as printed priced
publications.
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Statement
of the categories of documents that are held by the Ministry or under its
control.
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Article 4(1) (b) (vi)
of the right to Information Act , 2005.
The following documents are held by this office:-
(i) Passport
Application Forms
(ii) India International Ordinary Passport Books
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Arrangement
for consultation with or representation by the members of the public in relation
to formulation of policies or implementation thereof
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Article 4 (1) (b) (vii) of the Right to Information Act,
2005
The Passport Office, Ghaziabad does not
deal directly with the members of the public in relation to
formation of polices or implementation thereof. The matter is being
looked after at the level of MEA.
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Statement
of boards, councils, committees and other bodies
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Article 4 (1) (b) (viii) of the Right to Information Act,
2005
At the level of this office, one Rajbhasha Kriyanvayan Smiti(Official Language Implementation Committee)
consisting of (05) members of this office has
been constituted to review progress in implementation of Rajbhasha Hindi in day to day work of the office.
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Directory
of officers and employees and monthly remuneration
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Article 4 (1) (b) (ix) & (x) of the Right to Information
Act, 2005
LIST OF OFFICERS and Staff
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Name
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Designation
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Shri
Amrendra K. Sengar
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Passport Officer, Room No.238 (For expediting any pending passport
application)
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Shri
R N Rai
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Dy Passport Officer, Room No.334 ( For
expediting any passport application)
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Shri
N K Kaushik
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Superintendent/Public Grievance Officer, Room No.338 (For passport
related enquiry of B,C,D,E,L & G Group Cases and Policy)
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Smt. Veena
Sharma
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APO, Room No.336 & 237(Second half) (Tatkal cases & Misc. Service cases)
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Smt Shashi Bala Sdhana
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Superintendent/APIO(RTI), Room No.337 ( A Group Cases)
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Smt Avinash Mahajan
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Superintendent, Room No.335 (For Z & F Group Cases)
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Shri Prem Singh
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Supdt, Administration Room No-239
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Smt Raj Khanna
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Supdt, Room No-331
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Details of
monthly remuneration of officers and staff of Passport Office, Ghaziabad:-
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Sl.No.
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Cadre/Post
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Occupancy
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Pay
scale
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Grade
Pay
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1.
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Passport
Officer
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01
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37,400
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8,700
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2.
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Deputy
Passport Officer
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01
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15,600-39,100
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6,600
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3.
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Asst. Passport Officer
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01
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9,300- 34,100
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5,400
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4.
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Superintendent
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05
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9,300-34,800
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4,600
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5.
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Assistant
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03
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9,300-34,800
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4,600
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5.
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UDC
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05
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5,200-20,200
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2,400
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6.
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LDC
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05
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5,200-20,200
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1,900
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7.
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Daftary
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03
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4,440-7,440
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1,650
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8.
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Peon
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18
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4,440-7,440
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1,800
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Total
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41
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Budget
allocated to each agency, indicating particulars of all plans, proposed
expenditures and reports on disbursements made
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Article 4 (1) (b) (xi) of the Right to Information Act, 2005
Abstract of budget estimates 2009-2010 &
expenditure(Updated till 31.08.2008)
| Head |
Approved
BE
2008-09 |
Actual
Expenditure
Updated
till 31.08.2008 |
| Salaries |
31,00,000 |
18,02,489 |
| Wages |
10,00,000 |
66,150 |
| OTA |
20,000 |
- |
| Medical |
2,90,000 |
1,22,048 |
| DTE/TA |
2,00,000 |
23,745 |
| O.E. |
40,00,000 |
23,10,621 |
| IT |
80,000 |
- |
| RRT |
- |
- |
| Minor |
40,000 |
29,447 |
| Total |
87,30,000 |
43,54,500 |
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Manner
of execution of subsidy programmes, including
the amounts allocated and the details of beneficiaries
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Article 4 (1) (b) (xii) of the Right to Information Act,
2005
The Passport Office, Ghaziabad does not have any subsidy programmes.
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Right to Information
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Passport Office, Ghaziabad
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Particulars
of recipients of concessions, permits or authorizations granted by the
Passport Office, Ghaziabad
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Article 4 (1) (b) (xiii) of the Right to Information Act,
2005
List of Travel Agents recognized
for submission of filled passport application forms to the Passport
Office, Ghaziabad.
| Name
of Travel Agency |
Address
with Phone Number |
Recognition
by CPV Division
vide
its order |
| M/s
International Trade &
Travel
Service |
Rose
View, Khair Nagar,
Meerut
Tele
No.0121-2422654 |
No.VIII/415/2/7/2000
of SO
(PV-III),
MEA Dated 28.04.2000 |
| M/s
Neelofur Travels |
1,
Arjun Nagar,
Ghaziabad
Tele
No.0120-2711869
Fax
No. 0120-2723513 |
No.VIII/415/2/7/2000
of SO
(PV-III),
MEA Dated 28.04.2000 |
| M/s
S.P.Travel Service |
Manish
Market, Near Prabhat
Cinema,
Saharanpur
Mobile-9410471148 |
No.VIII/415/2/16/92
of PRO(PV-III),MEA Dated 29.09.2000 |
| M/s
Nagar Travels |
G-2/B-11,
Behind
Mela Plaza,
Collectorate
Road,
RDC,
Raj Nagar,
Ghaziabad
Tele
No.0120-3524265
0120-2703405 |
No.VIII/415/2/293
of SO
(PV-III),
MEA Dated 24.10.2000 |
| M/s
M.M.Travels
(IATA
Member) |
K.K.
1, Kavi Nagar,
Ghaziabad
Tele
No.0120-2755642
Fax
No. 0120-2758518 |
No.VIII/415/2/23/04
of AO
(PV-III),
MEA Dated 13.06.2006 Recognized by
this
office letter No.4(56/00/PO/GZB dated 11.05.2007 |
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M/s
Travel Corporation India
Ltd.,
Agra
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Hotel
Clarks Shiraz 54, Taj Road, Agra
Tele
0562-226521-22-23
Fax 0562-226524
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No.VIII/415/10/2000
of Under Secretary(PV-I), MEA dated 17.12.2000
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Right to Information
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Details
in respect of the information , available to or held by it, reduced in an
electronic form
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Article 4 (1) (b) (xiv) of the Right to Information Act,
2005
All information regarding issuance of passports and status thereof have
been uploaded on website http://www.passport.gov.in
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Right to Information
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Passport Office, Ghaziabad
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Particulars
of facilities available to citizens for obtaining information
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Article 4 (1) (b) (xv) of the Right to Information Act, 2005
Citizens can obtain information
through the web-site of the office at http://passport.gov.in/ghaziabad.html
They could also consult the mea.gov.in and the Ministry of External Affairs,
online, at http://www.mealib.nic.in
Apart form this citizens
are provided passport issuance information through
Enquiry Counters and also by telephone. Citizens can
also visit the officers during office hours on all
working days between 10.30 am to 1.30 pm. Some of the instructions are also displayed on the notice
boards of the Passport Office.
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Right to Information
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Passport Office, Ghaziabad
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The
names, designations and other particulars of the Public Information
Officers
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Article 4 (1) (b) (xvi) of the Right to Information Act,
2005
Appellate Authority
Sh. A. Manickam,
Joint Secretary (CPV) & Chief Passport Officer,
Room No. 20, Patiala House,
Ministry of External Affairs, Tilak Marg,
New Delhi -110001
Fax no +91-11-23782821
E-mail : grv.jscpv@mea.gov.in
Central Public Information Officer
Shri Amrendra Kumar Sengar
Passport Officer
CGO Complex-I
Hapur Chungi
Kamla Nehru Nagar
Ghaziabad (UP)
Tel No - 95120-2700320,2721876,2721779
Fax - 95120-2782770 E-mail - rpo.ghaziabad@mea.gov.in
Assistant
Public Information Officer
Smt. Shashibala
Sdhana
Superintendent
Room No.337
CGO Complex-I
Hapur Chungi
Kamla Nehru Nagar
Ghaziabad (UP)
Tel No - 95120-2700320,2721876,2721779
Fax - 95120-2782770 E-mail - rpo.ghaziabad@mea.gov.in
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Right to Information
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Passport Office, Ghaziabad
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Such
other information as may be prescribed; and thereafter update
These
publications every year
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Article 4 (1) (b) (xvii) of the Right to Information Act,
2005
All such information as may be prescribed are updated every year on
website.
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Right to Information
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DELIVERY OF PASSPORT
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Passport are delivered by SPEED POST and in case of counter delivery promised by Passport Officer) the Passport will be delivered to the applicant only.
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