Ghaziabad

Welcome to Passport Office Ghaziabad

* * * For Application Status through SMS, send PASS < fileno >alongwith last two digit of < year > to 57272* * *

  

Government of India
Ministry of External Affairs

Passport Office Ghaziabad

 

Blue BulletINTRODUCTION

Passport Office Ghaziabad started functioning from June 1997. It caters to Eleven  districts

 Viz  Agra,Aligarh, Baghpat, Bulandshahar, Gautam Budh Nagar, Ghaziabad, Hathras, Mathura,

 Meerut, Muzaffarnagar and  Saharanpur.  The office is located at CGO Complex I , Kamla Nehru Nagar, Hapur Chungi ,Ghaziabad -201001

 

 

 

 

Blue BulletOFFICE ADDRESS

Passport Office, CGO Complex I , Kamla Nehru Nagar , Hapur Chungi , Ghaziabad  201001

 

 

Blue BulletOFFICE TIMINGS (Monday to Friday)

10.00 AM to 13.00 PM

For submission of application forms, sale of forms, on-line registration, enquiry, appointment of Passport Officer / Public Relation Officer etc.

While meeting  Passport Officer / Deputy Passport Officer/Superintendent please first get current status of passport application from Enquiry Counter in Room No.336 

17.00 PM to 18.00 PM

Delivery of Passports (which are promised by Passport Officer)

 

 

Visiting Hours – 10.30 AM to 1.00 PM

Blue BulletLIST OF HOLIDAYS DURING THE YEAR 2009

08.01.2009 Moharram
26.01.2009 Republic Day
23.02.2009 Mahashivratri
10.03.2009 Milad-Un-Nabi
11.03.2009 Holi
03.04.2009 Ram Navami
07.04.2009 Mahavir Jayanti
10.04.2009 Good Friday
09.05.2009 Buddha Purnima
15.08.2009 Independence Day
21.09.2009 Idul' Fitr
28.09.2009 Dussehra
02.10.2009 Mahatma Gandhi B'Day
17.10.2009 Diwali
02.11.2009 Guru Nanak's B'Day
28.11.2009 Idu'l Zuha (Bakrid)
25.12.2009 Christmas Day
28.12.2009 Moharram

 

 

TOP

 

 

Blue BulletCONTACT

Voice: 0120-2700320,2721876,2721779
Fax: 0120-2782770
E-mail: rpo.ghaziabad@mea.gov.in
Tele-enquiry: 0120-2700399/2721876
Web-site: https://passport.gov.in/

 

 

Blue BulletWHERE TO APPLY

One can apply on-line OR can submit the application form at Passport Office Ghaziabad OR

at DM office of the district (DPC) OR at Speed Post Centre of the city.

Note:Physically appearence for tatakal applicant is must.

 

 

List of DPCs

List of Speed Post Centres

DM Ghaziabad

Ghaziabad  GPO

DM Agra

Agra City Post Office

DM Aligarh

Aligarh HO

DM Bagpat

Baghpat HO

DM Bulandshahar

Bulanshahar HO

DM Hathras

Hathras HO

DM Mathura

Mathura HO

DM Meerut

Meerut HO

DM Muzaffarnagar

Muzaffernagar HO

DM NOIDA

NOIDA HO

DM Saharnpur

Saharnpur HO

 

 

TOP

Blue BulletCOUNTER DETAILS

Counter #

Service Details

Hall No.336

Counter No. 1

 

Delivery of Passport and Sale of Passport Inquiry Forms

Counter No. 2

Submission of fresh application

Counter No. 3

Submission of fresh application

Counter No. 4

Submission of fresh application

Counter No. 5

Submission of fresh application

Counter No. 6

Reissue,Minor,Govt Servent,Lost,Damage,Add. Booklet

Counter No. 7

Misc. Service,Renewal,RTI fee

Counter No. 8

Cheking of Tatkal application

 

 

Note (1):- Under Tatkal Scheme  applicant has to come personally along with relevant documents and collect Submission Tokens from Room No:-320 from 09:30 hrs.

Note (2):- Applicant are encouraged to Submit application online for speedier and error free issuance of Passport www.passport.gov.in .

Blue BulletCOMPLAINTS

Shri N.K.Kaushik,
Superintendent
CGO Complex I , Kamla Nehru Nagar ,
Hapur Chungi , Ghaziabad  201001
Tel No - 0120-2756808
Fax - 0120-2782770
E-mail - rpo.ghaziabad@mea.gov.in

 

 

Blue BulletSTATUS OF APPLICATION

To know the status of your application click here.

Or dial the Tele enquiry Nos.0120-2700399/2721876

TOP

Blue BulletTELE ENQUIRY

Dial the tele enquiry Nos. 0120-2700399 / 2721876.

Blue BulletSMS STATUS ENQUIRY:

All the mobile and landline phone holders,who have SMS facility, could get their passport application status on their phone from now on. All they need to do is message "PASS < FileNo >" Example "PASS < GZB........ >" and send to "57272".
File number always contains an "English Alphabet" followed by eight digits. For eg: A00018009, The Cash receipt contains only an Alphabet and six digits. Therefore, one needs to add two more digits which represent the year in which he/she applied. For eg, if the year of application is 2007 add 07, 2008 add 08, 2009 add 09 and so on.
 

TOP

Blue BulletRIGHT TO INFORMATION

 

Particulars of organization, functions and duties 

 

Article 4 (1) (b) (i) of the Right to Information Act, 2005

Particulars of organization, functions and duties of the Passport Office, Ghaziabad

Historical Background

The Passport Office, Ghaziabad was created  in 1997 as a subordinate office of Ministry of External Affairs under the supervision of Central Passport Organization. The issue of passport is a central subject under the Indian Constitution and allotted to the Ministry of External Affairs. It was in 1954 that the first 5 Regional Passport Offices at Bombay, Calcutta, Delhi, Madras and Nagpur were set up. This necessitated the setting of a separate Organization and the Central Passport and Emigration Organization was created in 1959 as a subordinate office of the Ministry of External Affairs. At present there is a total of 36 Passport Offices in the country. Passport Office, Ghaziabad was created in 1997 after bifurcation of Passport Office, Bareilly. 

Organization

This office has a total of 41 officers and staff members.

 

 The hierarchy at the Passport Office, Ghaziabad includes 4 stages:

1.  Superintendent

2.  Assistant Passport Officer

3.  Deputy Passport Officer

4.  Passport Officer

 

 Functions and Duties

This office deals with the issuance of passport/travel document to the citizens of 11 districts of Western Uttar Pradesh which are Agra, Aligarh, Baghpat, Bulandshahar, Gautam Budh Nagar, Ghaziabad, Hathras, Mathura, Meerut, Muzaffarnagar and Saharanpur.
 

 

 Powers and duties of the employees of the Passport Office, Ghaziabad

 

Article 4 (1) (b) (ii) of the Right to Information Act, 2005

Passport Officers have been designated as Heads of Offices. For the smooth running of the offices, certain financial powers has been delegated to them. The financial powers of employees of Passport Office has been detailed in delegation of Financial Power Rule, 1978 and subsequent orders issued in reference to the delegation of Financial Power Rules. These powers may be seen at Annexure of delegation of financial rules and Passport Rules.  Other powers of the officials of Passport Office are derived from the Passport Act. This Act and rules  is already on the MEA's website www.mea.gov.in. The duties of officers and employees of this office flow from the Passport Act and Passport Rules website www.mea.gov.in.

 

Procedures followed in the decision making process, including channels of supervision and authority

 

Article 4 (1) (b) (iii) of the Right to Information Act, 2005


The Passport Office,
Ghaziabad follows the procedure indicated in Passport Manual 2001 for decision making in issuance of passports. The officers from the Superintendent to Passport Officer level have been designated as Passport Issuing Authority(PIA) for issuance of passport and take decisions/actions with the help of Assistant, UDC, LDC posted in the section in accordance with Passport Act, Passport Rules and Passport Manual .

               WORK FLOW CHART PASSPORT OFFICE GHAZIABAD   

                                                            

                                                 Sale of forms

                                                                                                                                     

Scrutiny at Counter

Scrutiny of Postal Application

  Travel  Agent’s

  Application

District Passport  Cell Application

                                                         

                                                     Cash Counter

                                                        

                                                PV\CID issue.

                                                         

                                                 Detail Entry

                                                        

                                                      Scan  

                                                         

                                                      Index

                                                        

                 Dealing Section for PV\CID Link & Processing of Files

                                                        

                                Passport Issuing Authorities For Order

                                                                            

Dealing Section for Movement of     objection Cases

Passport No. Allotment in Clear Cases

                                                                                                

                                                                             Passport Printing Section

                                                                                                

                                                                            Passport Lamination Section

                                                                                               

                                                                                For Signature to PIAS

                                                                                              

Delivery at Counter    

Despatch Section

 

                                                                                                

                                                                                      Record Section

 

In other  administrative matters, Dealing Assistant submits the files to Superintendent who in turn submits to Passport Officer. If necessary, matter  is referred to the CPV Division, Ministry of External Affairs for final approval. The office also  follows the guidelines issued by other Departments, particularly the Cabinet Secretariat http://www.mpa.nic.in, the Ministry of Parliamentary affairs http://www.mpa.nic.in and the Ministry of Personnel, Public Grievances and Pensions http://persmin.nic.in. and Ministry of Home Affairs(Rajbhasha).

  

 

Norms set by the Ministry for the discharge of its functions

 

 

Article 4 (1) (b) (iv) of the Right to Information Act, 2005


The Passport Office,
Ghaziabad discharge of its functions as per the norms laid down by the CPV Division, Ministry of External Affairs, New Delhi. It is our endeavor that all files are disposed of within the stipulated time frame for issuance of passport subject to completion of documentations and usual checks. The norms are available at http://www.passport.gov.in.

 

 

Rules, regulations, instructions, manuals and records held by or under the control of the  Passport Office, Ghaziabad  used by its employees for discharging its functions

 

Article 4 (1) (b) (v) of the Right to Information Act, 2005


Passport Act and Passport Rules:

These are  already available on the MEA’s website http://www.mea.gov.in
In addition, the Passport Office also utilizes the relevant rules, regulations and orders of the Government of India, such as Civil Service Conduct Rules, Central Civil Service Leave Travel Concession Rules, Central Service Leave Rules, Civil Service Pension Rules, Provident Fund Rules, General Financial Rules, Fundamental and Supplementary Rules, etc. These rules are already in the public domain as printed priced publications.

 

Statement of the categories of documents that are held by the Ministry or under its control.

 

Article 4(1) (b) (vi) of the right to Information Act , 2005.

The following documents are held by this office:-

(i) Passport Application Forms

(ii) India International  Ordinary Passport Books

 

 

Arrangement for consultation with or representation by the members of the public in relation to formulation of policies or implementation thereof

 

 

Article 4 (1) (b) (vii) of the Right to Information Act, 2005

The Passport Office,
Ghaziabad does not  deal directly with the members of the public in relation to formation of polices or implementation thereof. The matter is being looked after at the level of MEA.

 

 

Statement of boards, councils, committees and other bodies

 

 

Article 4 (1) (b) (viii) of the Right to Information Act, 2005


At the level of this office, one Rajbhasha Kriyanvayan Smiti(Official Language Implementation Committee) consisting of (05) members of this office has been constituted to review progress in implementation of Rajbhasha Hindi in day to day work of the office.

 

 

 


Details of monthly remuneration of officers and staff of Passport Office, Ghaziabad:-

Directory of officers and employees and monthly remuneration

 

 

Article 4 (1) (b) (ix) & (x) of the Right to Information Act, 2005

Blue BulletLIST OF OFFICERS and Staff


Name

Designation

Shri  Amrendra K. Sengar

Passport Officer, Room No.238 (For expediting any pending passport application)

Shri  R N Rai

Dy Passport Officer, Room No.334 ( For expediting any passport application)

Shri  N K Kaushik

Superintendent/Public Grievance Officer, Room No.338 (For passport related enquiry of B,C,D,E,L & G Group Cases and Policy)

Smt. Veena Sharma

APO, Room No.336 & 237(Second half) (Tatkal cases & Misc. Service cases)

Smt Shashi Bala Sdhana

Superintendent/APIO(RTI), Room No.337 ( A Group Cases)

Smt Avinash Mahajan

Superintendent, Room No.335 (For Z & F Group Cases)

Shri Prem Singh

Supdt, Administration Room No-239

Smt Raj Khanna

Supdt, Room No-331

 

 

 

 

Sl.No.

Cadre/Post

Occupancy

Pay scale

Grade Pay

1.

Passport Officer

01

37,400

8,700

2.

Deputy Passport Officer

01

15,600-39,100

6,600

3.

Asst. Passport Officer

01

9,300- 34,100 

5,400

4.

Superintendent

05

 9,300-34,800

4,600

5.

Assistant

03

 9,300-34,800

4,600

5.

UDC

05

 5,200-20,200

2,400

6.

LDC

05

 5,200-20,200

1,900

7.

Daftary

03

 4,440-7,440

1,650

8.

Peon

18

 4,440-7,440

1,800

 

Total

41

 

 

 

 

 

Budget allocated to each agency, indicating particulars of all plans, proposed expenditures and reports on disbursements made

 

 

Article 4 (1) (b) (xi) of the Right to Information Act, 2005

 

Abstract of budget estimates 2009-2010 & expenditure(Updated till 31.08.2008)

Head

Approved BE

2008-09

Actual Expenditure

Updated till 31.08.2008

Salaries

31,00,000

18,02,489

Wages

10,00,000

     66,150

OTA

     20,000

         -

Medical

  2,90,000

  1,22,048

DTE/TA

  2,00,000

     23,745

O.E.

40,00,000

23,10,621

IT

    80,000

       -

RRT

      -

      -

Minor

   40,000

      29,447

Total

87,30,000

43,54,500

               

 

 

Manner of execution of subsidy programmes, including the amounts allocated and the details of beneficiaries

 

 

Article 4 (1) (b) (xii) of the Right to Information Act, 2005

The Passport Office,
Ghaziabad does not have any subsidy programmes.

 

Right to Information

Passport Office, Ghaziabad

 

 

Particulars of recipients of concessions, permits or authorizations granted by the Passport Office, Ghaziabad

 

 

Article 4 (1) (b) (xiii) of the Right to Information Act, 2005

List of Travel Agents recognized for submission of filled passport application forms to the Passport Office, Ghaziabad.

 

Name of Travel Agency

Address with Phone Number

Recognition by CPV Division

vide its order

M/s International Trade &

Travel Service

Rose View, Khair Nagar,

Meerut

Tele No.0121-2422654

No.VIII/415/2/7/2000 of SO

(PV-III), MEA Dated  28.04.2000

M/s Neelofur Travels

1, Arjun Nagar, Ghaziabad

Tele No.0120-2711869

Fax No. 0120-2723513

No.VIII/415/2/7/2000 of SO

(PV-III), MEA Dated 28.04.2000

M/s S.P.Travel Service

Manish Market, Near Prabhat

Cinema, Saharanpur

Mobile-9410471148

No.VIII/415/2/16/92 of PRO(PV-III),MEA Dated 29.09.2000

M/s Nagar Travels

G-2/B-11, Behind Mela Plaza, Collectorate Road,

RDC, Raj Nagar, Ghaziabad

Tele No.0120-3524265

              0120-2703405

No.VIII/415/2/293 of SO

(PV-III), MEA Dated 24.10.2000

M/s M.M.Travels

(IATA Member)

K.K. 1, Kavi Nagar,

Ghaziabad

Tele No.0120-2755642

Fax No.  0120-2758518

No.VIII/415/2/23/04 of AO

(PV-III), MEA Dated 13.06.2006 Recognized by

this office letter No.4(56/00/PO/GZB dated 11.05.2007

M/s Travel Corporation India

Ltd., Agra

Hotel Clarks Shiraz 54, Taj Road, Agra

Tele 0562-226521-22-23

Fax  0562-226524

No.VIII/415/10/2000 of Under Secretary(PV-I), MEA dated 17.12.2000

Right to Information

 

Details in respect of the information , available to or held by it, reduced in an electronic form

 

 

Article 4 (1) (b) (xiv) of the Right to Information Act, 2005

All information regarding issuance of passports and status thereof have been uploaded on website http://www.passport.gov.in 

 

Right to Information

Passport Office, Ghaziabad

 

 

Particulars of facilities available to citizens for obtaining information

 

 

Article 4 (1) (b) (xv) of the Right to Information Act, 2005

Citizens can obtain information through the web-site of the office at http://passport.gov.in/ghaziabad.html They could also consult the mea.gov.in and  the Ministry of External Affairs, online, at http://www.mealib.nic.in Apart form this citizens are provided passport issuance information through Enquiry Counters and also by telephone. Citizens can also visit the officers during office hours on all working days between 10.30 am to 1.30 pm. Some of the instructions are also displayed on the notice boards of the Passport Office.

 

Right to Information

Passport Office, Ghaziabad

 

The names, designations and other particulars of the Public Information Officers

 

 

Article 4 (1) (b) (xvi) of the Right to Information Act, 2005

Appellate Authority
Sh. A. Manickam,
Joint Secretary (CPV) & Chief Passport Officer,
Room No. 20, Patiala House,
Ministry of External Affairs, Tilak Marg,
New Delhi -110001
Fax no +91-11-23782821
E-mail :
grv.jscpv@mea.gov.in

 

Central Public Information Officer

Shri Amrendra Kumar Sengar
Passport Officer
CGO Complex-I
Hapur Chungi
Kamla Nehru Nagar
Ghaziabad (UP)
Tel No - 95120-2700320,2721876,2721779
Fax - 95120-2782770 E-mail -
rpo.ghaziabad@mea.gov.in

 

Assistant Public Information Officer

 

Smt. Shashibala Sdhana

Superintendent

Room No.337

CGO Complex-I
Hapur Chungi
Kamla Nehru Nagar
Ghaziabad (UP)
Tel No - 95120-2700320,2721876,2721779

Fax - 95120-2782770 E-mail - rpo.ghaziabad@mea.gov.in


 

Right to Information

Passport Office, Ghaziabad

 

 

Such other information as may be prescribed; and thereafter update

These publications every year

 

 

Article 4 (1) (b) (xvii) of the Right to Information Act, 2005

All such information as may be prescribed are updated every year on website.

 

Right to Information

DELIVERY OF PASSPORT

Passport are delivered by SPEED POST and in case of counter delivery promised by Passport Officer) the Passport will be delivered to the applicant only.

Blue Bullet

 

NIC of India