:: Welcome to Passport Office Malappuram ::

New Passport Office at Malappuram was inaugurated by , Hon. Minister of State for External affairs, Shri. E. Ahamed on 28th August 2006. This is the 31st Passport Office of India.

OFFICE ADDRESS

INTERCITY ARCADE, KIZHAKKETHALA, MALAPPURAM - 676 519

Telephone : 0483-2739701, 2739702, 2739703, Fax : 0483 - 2739705

OFFICE TIMINGS

PASSPORT OFFICE IS OPEN FROM MONDAY TO FRIDAY. APPLICATIONS CAN BE SUBMITTED ACROSS THE COUNTER FROM 9.00 A.M TO 12.30 NOON. APPOINTMENT TO MEET THE OFFICERS WILL BE GIVEN FROM 9.30 A.M TO 12 NOON IN THE ENQUIRY COUNTER EXCEPT WEDNESDAY (NO ENQUIRY ON WEDNESDAYS). DELIVERY OF PASSPORTS IN CASE OF PROMISED CASES WILL BE FROM 3.00 P.M TO 5 P.M.

LIST OF CLOSED HOLIDAYS DURING THE YEAR 2010

Date	Holiday
26.01.2010	Republic Day
12.02.2010	Mahashivratri
26.02.2010	Milad-Un-Nabi
28.03.2010	Mahavir Jayanthi
02.04.2010	Good Friday
27.05.2010	Buddha Purnima
15.08.2010	Independence Day
23.08.2010	Onam
10.09.2010	Idu'l Fitr (Ramzan)
02.10.2010	Mahatma Gandhi’s Jayanthi
15.10.2010	Dussehra (Maha Ashtami)
17.10.2010	Dussehra (Vijaya Dashami)
05.11.2010	Diwali
17.11.2010	Idu’l Zuha (Bakrid)
21.11.2010	Guru Nanak's Jayanthi
16.12.2010	Muharram
25.12.2010	Christmas Day

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JURISDICTION

It consist of two revenue districts viz. Malappuram and Palaghat bifurcated from the Passport office of Kozhikode. These two districts have a majority of NRI population in Kerala.

CONTACT

Intercity city Arcade , Down Hill Post, Malappuram 676 519 Kerala Tel Nos. 0483 2739701, 2739702,2739703 E-mail: rpo.malappuram@mea.gov.in
Web-site: http://passport.gov.in/

WHERE TO APPLY

One can apply on-line OR can submit the application form at Passport Office Malappuram OR at Superintendent of Police/DCP office of the district (DPC) OR at Speed Post Centre of the city.District Passport Cells (DPCs) attached to the Offices of the District Superintendents of Police are aimed at achieving greater efficiencies in the police verification process, as it is organized directly by the DPCs and the applications are forwarded to PO Malappuram along with the police reports. This eliminates correspondence time and the need for reconciliation of reports sent and received. The following is the list of DPCs currently operational in different districts:-

List of DPCs	List of Speed Post Centres
District Passport Cell, Malappuram,Office of the Supt. of Police, Jubilee Road, Uphill, Malappuram.Phone (0483)-2734993	Head Post Office, Ottappalam. Phone (0466)- 2244229
District Passport Cell, Palakkad District Police Office Building, Yakkara Road, Palakkad. Phone (0491)-2536888	Head Post Office, Palakkad. Phone (0491)- 2546876

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COUNTER DETAILS

Counter #	Service Details
Counter No. 1	Acceptance Counter for Senior Citizens, Physically Handicapped and Ladies with small children.
Counter Nos.2-5	Acceptance Counters
Counter No. 6	Online Acceptance Counter
Counter No. 7	Enquiry Counter

COMPLAINTS

Shri K Muraleedharan
Passport Officer, Intercity city Arcade , Down Hill Post, Malappuram 676 519 Kerala
Tel No. 0483 2739701, 2739702,2739703
E-mail: rpo.malappuram@mea.gov.in

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GRIEVANCES

Mail us your Grievance/ Clarification:

Shri K Muraleedharan,
Passport Officer and Chief Grievance Officer,
Tel No. 0483 2739704 Fax No. 0483 2739705

.Shri K S Raveendran,
APO and Grievance Officer,
Tel No. 0483 2739701-03 Fax No. 0483 2739705

Facilities provided for Registration of Complaints:-

Complaint box is placed at Reception Counter.
A Complaint Register is also maintained for Registration of complaints received over Telephone.

Complaints against corruption in Passport Office can also be made to the following:

 Joint Secretary & Chief Passport Officer,

Ministry of External Affairs, Patiala House Annexe, Tilak Marg, New Delhi 110 001.

Tel No. 011-23384497, 23384519 Fax No. 011-23782821 E-mail : grv.jscpv@mea.gov.in

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STATUS OF APPLICATION

To know the status of your application click here

Through SMS (BSNL): send sms to 56666 in the format PSPT<space><file number>

Through IVRS: Dial (0483)-2739706,2739707, 2739708 or 2739709 and follow instructions.

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RIGHT TO INFORMATION

Article 4 (1) (b) (i) of the Right to Information Act, 2005

Particulars of organization, functions and duties of the Passport Office, Malappuram.

Historical Background

The Passport Office, Malappuram was created in 2006 as a subordinate office of Ministry of External Affairs under the supervision of Central Passport Organization. The issue of passport is a central subject under the Indian Constitution and allotted to the Ministry of External Affairs. It was in 1954 that the first 5 Regional Passport Offices at Bombay, Calcutta, Delhi, Madras and Nagpur were set up. This necessitated the setting of a separate Organization and the Central Passport and Emigration Organization was created in 1959 as a subordinate office of the Ministry of External Affairs. At present there is a total of 36 Passport Offices in the country. Passport Office, Malappuram was created in 2006 after bifurcation of Passport Office, Kozhikode.

Organization

This office has a total of 61 officers and staff members.

The hierarchy at the Passport Office, Malappuram includes 3 stages:

1. Superintendent

2. Assistant Passport Officer

3. Passport Officer

Functions and Duties

This office deals with the issuance of passport/travel document to the citizens of 2 districts of Northern Kerala – Malappuram and Palakkad.

Powers and duties of the employees of the Passport Office, Malappuram

Article 4 (1) (b) (ii) of the Right to Information Act, 2005

Passport Officers have been designated as Heads of Offices. For the smooth running of the offices, certain financial powers has been delegated to them. The financial powers of employees of Passport Office has been detailed in delegation of Financial Power Rule, 1978 and subsequent orders issued in reference to the delegation of Financial Power Rules. These powers may be seen at Annexure of delegation of financial rules and Passport Rules. Other powers of the officials of Passport Office are derived from the Passport Act. This Act and rules is already on the MEA's website www.mea.gov.in. The duties of officers and employees of this office flow from the Passport Act and Passport Rules website www.mea.gov.in.

Procedures followed in the decision making process, including channels of supervision and authority

Article 4 (1) (b) (iii) of the Right to Information Act, 2005

The Passport Office, Malappuram follows the procedure indicated in Passport Manual 2001 for decision making in issuance of passports. The officers from the Superintendent to Passport Officer level have been designated as Passport Issuing Authority(PIA) for issuance of passport and take decisions/actions with the help of Assistant, UDC, LDC posted in the section in accordance with Passport Act, Passport Rules and Passport Manual .

WORK FLOW CHART, PASSPORT OFFICE MALAPPURAM

Sale of forms

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Scrutiny at Counter

Scrutiny of Postal Application

Travel Agent’s

Application

District Passport Cell Application

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Cash Counter

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PV\CID issue.

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Detail Entry

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Scan

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Index

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Dealing Section for PV\CID Link & Processing of Files

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Passport Issuing Authorities For Order

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Dealing Section for Movement of objection Cases

Passport No. Allotment in Clear Cases

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Passport Printing Section

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Passport Lamination Section

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For Signature to PIAS

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Delivery at Counter

Despatch Section

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Record Section

In other administrative matters, Dealing Assistant submits the files to Superintendent who in turn submits to Passport Officer. If necessary, matter is referred to the CPV Division, Ministry of External Affairs for final approval. The office also follows the guidelines issued by other Departments, particularly the Cabinet Secretariat, the Ministry of Parliamentary affairs http://www.mpa.nic.in and the Ministry of Personnel, Public Grievances and Pensions http://persmin.nic.in. and Ministry of Home Affairs(Rajbhasha).

Norms set by the Ministry for the discharge of its functions

Article 4 (1) (b) (iv) of the Right to Information Act, 2005

The Passport Office, Malappuram discharge of its functions as per the norms laid down by the CPV Division, Ministry of External Affairs, New Delhi. It is our endeavor that all files are disposed of within the stipulated time frame for issuance of passport subject to completion of documentations and usual checks. The norms are available at http://www.passport.gov.in.

Rules, regulations, instructions, manuals and records held by or under the control of the Passport Office, Malappuram used by its employees for discharging its functions

Article 4 (1) (b) (v) of the Right to Information Act, 2005

Passport Act and Passport Rules:
These are already available on the MEA’s website http://www.mea.gov.in
In addition, the Passport Office also utilizes the relevant rules, regulations and orders of the Government of India, such as Civil Service Conduct Rules, Central Civil Service Leave Travel Concession Rules, Central Service Leave Rules, Civil Service Pension Rules, Provident Fund Rules, General Financial Rules, Fundamental and Supplementary Rules, etc. These rules are already in the public domain as printed priced publications

Statement of the categories of documents that are held by the Ministry or under its control.

Article 4(1) (b) (vi) of the right to Information Act , 2005.

The following documents are held by this office:-

(i) Passport Application Forms

(ii) India International Ordinary Passport Books

Arrangement for consultation with or representation by the members of the public in relation to formulation of policies or implementation thereof

Article 4 (1) (b) (vii) of the Right to Information Act, 2005

The Passport Office, Malappuram does not deal directly with the members of the public in relation to formation of polices or implementation thereof. The matter is being looked after at the level of MEA.

Directory of officers and employees and monthly remuneration

Article 4 (1) (b) (ix) & (x) of the Right to Information Act, 2005

LIST OF OFFICERS

Name	Designation
SHRI. K MURALEEDHARAN	Passport Officer
SHRI. K.S. RAVEENDRAN	APO
SHRI. C. SULOCHANAN KANI	Superintendent
SHRI. K. MICLE	Superintendent
SMT. N. SATHIAMMA	Superintendent
SMT. E. SAROJINI	Superintendent
SMT. SEETHALA K.	Superintendent
SHRI. K. P. ALAVI	Superintendent
SHRI. V. PANKAJAKSHAN	Superintendent
SMT. THANKAMONI AMMA P.	Superintendent
SHRI. M. C. DAS	Superintendent
SMT. DURGA K. M.	Superintendent
SMT. SUDHA RATNAM	Superintendent
SMT. EVELIN DANIEL	Superintendent

Details of monthly remuneration of officers and staff of Passport Office, Malappuram:-

Sl	Category of Officer	Nos	Scale of Pay & Grade Pay
1.	Passport Officer	01	Rs.15,600 - 39,100 GP 7,600
2.	Asst.Passport Officer	01	Rs.15,600 - 39,100 GP 5,400
3.	Superintendent	12	Rs. 9,300 - 34,800 GP 4,600
4.	Assistant	18	Rs. 9,300 - 34,800 GP 4,200
5.	Upper Division Clerk	14	Rs. 5,200 - 20,200 GP 2,400
6.	Lower Division Clerk	10	Rs. 5,200 - 20,200 GP 1,900
7.	Office Assistant	04	Rs. 5,200 - 20,200 GP 1,800

Budget allocated to each agency, indicating particulars of all plans, proposed expenditures and reports on disbursements made

Article 4 (1) (b) (xi) of the Right to Information Act, 2005

Abstract of budget estimates 2009-2010 & expenditure(Updated till 30.11.2009)

Head	Approved BE 2009-10	Actual Expenditure
Salaries	2,23,63,000	1,44,90,122
Wages	-	-
OTA	-	-
Medical	4,50,000	4,83,604
DTE/TA	4,40,000	44,248
O.E.	90,00,000	46,84,262
IT	4,00,000	45,848
RRT	11,18,000	8,37,976
Minor Works	1,50,000	-
Total	3,39,21,000	2,05,86,060

Manner of execution of subsidy programmes, including the amounts allocated and the details of beneficiaries

Article 4 (1) (b) (xii) of the Right to Information Act, 2005

The Passport Office, Malappuram does not have any subsidy programmes.

Particulars of recipients of concessions, permits or authorizations granted by the Passport Office, Malappuram

Article 4 (1) (b) (xiii) of the Right to Information Act, 2005

List of Travel Agents recognized for submission of filled passport application forms to the Passport Office, Malappuram.

NAME OF TRAVEL AGENCY	ADDRESS
INDO ARAB TRAVELS	NARANAPURAM, THALASSERY, KANNUR
SULTHANIYA	PARAMBIL PEEDIKA, MALAPPURAM
VASANTHA	OTTAPALAM SHOPPING COMPLEX, OTTAPALAM, PALAKKAD 679101.
ALHIND	NEAR AIR INDIA, SUNNIMAHAL BLDG, DOWN HILL POST, MALAPPURAM 676519
ATLANTIC	TK TOWER, MELECHELARI, THENHIPALAM, MALAPPURAM -673636
SHAREEFA	OPP. HANAFI MASJID, CALICUT ROAD, PERINTALMANNA, MALAPPURAM 679322.
ROLEX	K.T.N.BLDG, CHERAPLACHERY, PALAKKAD 679506
KURIKKAL	MEENAKSHI COMPLEX, MAVOOR ROAD, CALICUT.
FAYEDA	FAYEDA TOWER, MANJERI ROAD, MALAPPURAM 676505.
DELUX INTERNATIONAL	CHANGARAMKULAM, P.O.NANNAMUKKU, MALAPPURAM 679575
SAFIYA AIR	BEACH ROAD, CHETTIPPADI, MALAPPURAM 676319
EP MOHAMMAD KOYA AND BROS	SUNNY MAHAL BLDG, DOWN HILL POST, MALAPPURAM
JALALIYA	VANIYAMBALAM, MALAPPURAM 67939.
TAIBAH	NEAR BUS STAND , KOTTAKKAL, MALAPPURAM 676503.
SAFIYA	GEEMI BLDGS, DOWN HILL POST, MALAPPURAM 676519.
TIRUR SAFIYA	EAST BAZAR, TIRUR, MALAPPURAM 676101.
SUKRIYA	PUTHAN PURAKKAL BLDG, MANJERI ROAD, PANDIKKAD, MALAPPURAM 675521.
MUSCAT	O.P.BLDG, VENGARA, MALAPPURAM
IDEAL	PAZHUR, KUTTIPURAM, MALAPPURAM 679571
RIYA	K.H.TOWERS, TRISSUR EDAPAL ROAD, MALAPPURAM.
ANSAR	KOTTAPURAM, ANDIYURKUNNU, MALAPPURAM 673637.
MOULAVI	21, SUNNI MAHAL BLDG, KIZHAKKETHALA, MALAPPURAM
SANTHOSH AIR	OOTY ROAD, PERINTALMANNA, MALAPPURAM 679322.
P L WORLDWAYS	NADUKANDY BLDGS, CENTRAL BAZAR, MONGAM, MALAPPURAM.
U T UNITED	APM COMLEX, NEAR OVER BRIDGE, TIRUR, MALAPPURAM 676101
CREATIVE	2, E.P.TOWER, OPP. BUS STAND, TIRUR, MALAPPURAM 676101.
UNITED	VARANGODE, DOWN HILL, MALAPPURAM 676519.
AKBAR	MUNICIPAL MARKET COMPLEX, PERINTHALMANNA, MALAPPURAM 679322.
AIR TRAVEL ENTERPRISE LTD	AL-AMAL COMPLEX, PAN BAZAR, TIRUR, MALAPPURAM 676101.
PATHOOR	NEAR RLY GATE, PARAPPANANGADI, MALAPPURAM 676303.
RAHMATH	JANATHA BLDG, BUS STAND, VALANCHERY, MALAPPURAM 676552.
INFILED	KOOTHUPARAMBA ROAD, OPP. HIGH SCHOOL GROUND, PANOOR, KANNUR 670692.
S K ASSOCIATES	SUNNI MAHAL BLDG, DOWN HILL, MALAPPURAM 676519.
ITL TOURS AND TRAVELS PVT LTD	M.Y.COMPLEX, BY PASS JN., CALICUT ROAD, PERINTALMANNA, MALAPPURAM.
PARAKKAL TRAVELS	BUS STAND BLDG, MANJERI, MALAPPURAM 676121.

Details in respect of the information , available to or held by it, reduced in an electronic form

Article 4 (1) (b) (xiv) of the Right to Information Act, 2005

All information regarding issuance of passports and status thereof have been uploaded on website http://www.passport.gov.in

Particulars of facilities available to citizens for obtaining information

Article 4 (1) (b) (xv) of the Right to Information Act, 2005

Citizens can obtain information through the web-site of the office at http://passport.gov.in/mlp.html They could also consult the http://mea.gov.in and the Ministry of External Affairs, online, at http://www.mealib.nic.in Apart form this citizens are provided passport issuance information through Enquiry Counters and also by telephone. Citizens can also visit the officers during office hours on all working days between 10.00 am to 1.00 pm. Some of the instructions are also displayed on the notice boards of the Passport Office.

The names, designations and other particulars of the Public Information Officers

Article 4 (1) (b) (xvi) of the Right to Information Act, 2005

Appellate Authority
Sh. A. Manickam,
Joint Secretary (CPV) & Chief Passport Officer,
Room No. 20, Patiala House,
Ministry of External Affairs, Tilak Marg,
New Delhi -110001
Fax no +91-11-23782821
E-mail : grv.jscpv@mea.gov.in

Central Public Information Officer

Shri Muraleedharan K.
Passport Officer,
Intercity Arcade, Downhill Post,
Malappuram – 676 519.
Tel No – 0483-2739704, 2739701,02,03 Fax – 0483-2739705

E-mail - rpo.malappuram@mea.gov.in

Assistant Public Information Officer

Shri K.S.Raveendran
Asst. Passport Officer,1^st Floor, Passport Office
Intercity Arcade, Downhill Post,
Malappuram – 676 519.
Tel No – 0483-2739701,02,03 Fax – 0483-2739705

E-mail - rpo.malappuram@mea.gov.in

Such other information as may be prescribed; and thereafter update

These publications every year

Article 4 (1) (b) (xvii) of the Right to Information Act, 2005

All such information as may be prescribed are updated every year on website.

DELIVERY OF PASSPORT

Passport are delivered by SPEED POST and in case of counter delivery (promised by Passport Officer) the Passport will be delivered to the applicant only. Delivery of Passport will be not be given on an authority letter.

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