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Government of
India
Ministry of External Affairs
Regional Passport Office, Mumbai |
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INTRODUCTION |
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The Regional
Passport Office, Mumbai is one of the oldest offices functioning
since 1954. It is subordinate office of the Ministry of External
Affairs under the supervision of the Joint Secretary (CPV), who
functions as Chief Passport Officer, Ministry of External
Affairs, Government of India, NewDelhi. Earlier it was the Central
Passport & Emigration Organization subsequently it was named as
Central Passport Organization. |
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OFFICE ADDRESS |
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The Regional Passport Office, Mumbai is located in 2
different premises. One at 216/A, Manish Commercial Centre, Dr.
Annie Besant Road, Worli, Mumbai – 400 030 (Old premises) and other
at Bengal Chemical Bhavan, Prabhadevi, Near Century Bazaar Signal,
Mumbai – 400 025(New Premises).
Submission of fresh and
re-issue passport applications and miscellaneous services is done at
the new premises in Hall No 1 & 2 respectively between 10.00AM
and 1.30PM and processing of the passport application is carried out
at old premises. |
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OFFICE TIMINGS (Monday to
Friday) |
| 10.00 AM TO
01.30 PM |
For
submission of application forms at Hall No. I, Bengal
Chemical Bhavan,
Prabhadevi Mumbai. |
| 10.00 AM TO
01.30 PM |
For
submission of Misc. application forms at Hall II , Bengal
Chemical Bhavan,
Prabhadevi Mumbai. |
| 10.00 AM TO 12.00
PM |
Appointment of Regional
Passport Officer / Dy. Passport officer for expediting any
pending application at Regional Passport Office Manish
Commercial Centre, 216-A, Dr. A. B. Road, Worli,
Mumbai |
| 10.00 AM TO 12.30
PM |
Appointment of Dy.
Passport officer/ Asst. Passport Officer/ Superintendent
etc for Clearance of objection cases . |
| 04.00 PM TO 05.30
PM |
Delivery of Passports
for the promised passports at Regional Passport
Office, Manish Commercial Centre, 216-A, Dr. A. B. Road,
Worli, Mumbai. |
| 04.30 PM TO 05.30
PM |
Delivery of Misc.
services (ECNR) at Regional Passport Office, Manish
Commercial Centre, 216-A, Dr. A. B. Road, Worli,
Mumbai. |
| 04.30 PM TO 05.30
PM |
Delivery of Misc.
services ( PCC, Change Of Address Etc.) at Hall No. 2,
RPO(Annex), Bengal Chemical Bhavan, Prabhadevi.,
Mumbai | |
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LIST OF
CLOSED HOLIDAYS DURING THE YEAR 2010 |
| Date |
Holiday |
| 26.01.2010 |
Republic
Day |
| 27.02.2010 |
ID-E-Milad |
| 01.03.2010 |
Holi |
| 16.03.2010 |
Gudi Padwa |
| 28.03.2010 |
Mahavir
Jayanti |
| 02.04.2010 |
Good Friday |
| 27.05.2010 |
Buddha
Purnima |
| 15.08.2010 |
Independence
Day |
| 02.09.2010 |
Janmashtami |
| 10.09.2010 |
Idu'L Fitr |
| 02.10.2010 |
Mahatma Gandhi’s
Birthday |
| 17.10.2010 |
Dussehra |
| 05.11.2010 |
Diwali |
| 17.11.2010 |
Idu’l
Zuha(BAKRID) |
| 21.11.2010 |
Guru Nanak's Birthday |
| 17.12.2010 |
Muharram |
| 25.12.2010 |
Christmas Day | |
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JURISDICTION |
Mumbai
and Greater Mumbai, Districts of Aurangabad, Beed, Ratnagiri,
Sindhudurg in Maharashtra and the Union Territory of Daman
& Silvassa are under the jurisdiction of Regional
Passport Office, Mumbai. |
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CONTACT |
Tel:
022- 24931731
Fax: 022- 24935275
E-mail: rpo.mumbai@mea.gov.in
Tele-enquiry:
022-24965555
Web-site: https://passport.gov.in/ |
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WHERE
& HOW TO APPLY |
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A citizen intending to apply for
the passport has to do the online registration
1
For a fresh passport (if you have never possessed a
passport earlier), re-issue of passport (if your present
passport of 10 years validity has expired or will expire in
next 12 months), duplicate passport (if your present passport
is lost or damaged).
2
Only the residents falling under the jurisdiction of
the respective Passport offices are eligible to apply on-line
through this website.
3
Through this site you can register your application
with the respective Passport offices. After registration, the
system will ask you to Open / Save your application form.
After Open / Save,
please print the application form. (If you are
not able to print the application form for any reason,
you must note down the application number. With the help of
this application number and date of birth you can re-print the
application form later. You can also print the
application if you have Saved the application.) There are
still some columns in the application form which you will
have to fill by hand. You will have to visit Passport office
to submit the completed application form along with fee,
supporting documents on the appointed day and time. The date
and time of appointment at Passport office will be informed by
the on-line system and will also be printed on the application
form
4
Please visit Passport office on the appointed date and
time. You should arrive in office about 15 minutes before the
appointed time and proceed to the respective counter and will be serviced
depending upon work load
5
All original documents are to be shown at the time of
submission alongwith two self attested photocopies
You can submit the
application form along with documents at the Regional Passport
Office Mumbai at the given date and time on the
application
OR at the District Passport Centres/ Speed Post Centres
as mentioned below :
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| List of Passport
Application Collection Centre (PACC) |
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Nagri Suvidha Kendra,
Commissioner Of Police Compound , Mumbai - 400
001 |
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Deputy Commissioner of
Police, Special Branch-II, CID Office of Mumbai, Ext.2
Building, Near St. Xavier’s College, Baddruddin Tayyabji Marg,
Mumbai. |
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Additional Commissioner
of Police, Office of the Eastern Regional Department, Chembur
Police Station Compound, Mumbai. |
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Samta Nagar Police
Station compound, off Western Express Highway, Near Times of
India Press, Kandivali(E), Mumbai. |
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Additional Commissioner
of Police, Office of the Western Region Department,105, Carter
Road, Bandra(W), Mumbai. |
| List of District
Passport Application Collection Centre(DPACC) |
| Office Of the Commissioner of
Police, Aurangabad City |
| Office Of the Superintendent of
Police, Aurangabad Rural |
| Office Of the Superintendent of
Police , Beed |
| Office Of the Superintendent of
Police , Ratnagiri |
| Office Of the Superintendent of
Police , Sindhudurg |
| Administration of Daman & Diu,
Office of the mamledar, moti Daman 396 220 |
| Collectorate/DM Office, Silvassa,
Dadra Nagar Haveli |
| List of Passport Application
Collection Centre (SPCC) |
| General Post Office (GPO),
Mumbai 400001. |
| Mumbai Central Head Office,Near
Mumbai Central Station, Dr. D. B. Marg, Mumbai- 400
008 |
| Mahim Head Post Office, Mumbai-
400 016 |
| Beed Head Post Office,
Beed | |
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COUNTER
DETAILS |
| Counter # |
Service Details |
| Passport Office
(Old Building) |
| Cabin No. 1 |
Regional Passport
Officer |
| Cabin No. 2 &
10 |
PA to Regional Passport
officer |
| Cabin No. 3 to 9 , 28 &
29 |
Group-wise
Officer, DPOs & APOs |
| Cabin No. 7 |
RTI & Policy
Officer |
| Counter No. 11 |
Counter Superintendent for
Counter Supervison/Tatkal Passport
Appointment |
| Counter No. 12 |
ECNR Passport delivery
& ECNR objection Cases |
| Counter No. 13 |
Return Of Undelivered
Passport, Tapal Counter |
| Counter No. 17 |
Passport Correction
Counter |
| Counter No. 21 |
Delivery of Tatkal / Promised
passport |
| Counter No. 22 |
Passport Related
Enquiry |
| Counter No. 23 |
Passport Related
Enquiry |
| Counter No. 24 |
Tatkal Fee acceptance
Counter |
| Passport Office
(Annex), Bengal Chemical Bhavan |
| Hall No. -
I |
| Counter Officer |
For Tatkal on the basis of VC &
SA, Annexure-I & Three Documents, Re-Issue & Minor
Cases |
| Counter No. 1 ,2, 4, 5 , 7 ,8 &
10 |
Acceptance Of Passport Application
Form |
| Counter No. 3, 6, 9 &
16 |
Acceptance Of Passport
Fees |
| Counter No.
18 |
Acceptance Of Passport Application
Form for senior citizens / Handicap |
| Hall No. -
II |
| Counter Officer |
Regarding Query/Objections of Short
Validity Passport, PCC, Change of Address. |
| Counter No. 21 &
22 |
Acceptance Of Misc. Application
Forms (e.g Renewal Of Short validity Passport, PCC, ECNR,
Change Of Address etc.) |
| Counter No. 23 |
Acceptance Of Fees for Misc.
Application Forms (e.g Renewal Of Short validity Passport,
PCC, ECNR, Change Of Address etc.) |
| Counter No. 38 |
Facilitation Counter and assist to fill up
Passport application Form, assist to writing of request Letter
for passport.
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| REGIONAL
PASSPORT OFFICER
Shri. Vinoy Kumar
Choubey,
Manish
Commercial Centre,
216-A, Dr. Annie. Besant. Road,
Worli,
Mumbai - 400 030.
Tel: 022- 24932699,
24931555
Fax: 022- 24935812/ 24935275
E-mail: rpo.mumbai@mea.gov.in |
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COMPLAINT &
GRIEVANCE OFFICER |
Shri. B. S. Rokade,
Assistant Passport Officer,
Manish Commercial
Centre,
216-A, Dr. A. B. Road, Worli, Mumbai - 30.
Tel: 022-
24931731 , 24931555
Fax: 022- 24935812/ 24935275
E-mail: rpo.mumbai@mea.gov.in |
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STATUS OF
APPLICATION |
| To
know the status of your application click here or dial the tele enquiry no.
24965555 |
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TELE ENQUIRY
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| Dial
the tele enquiry no 022-24965555 |
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DELIVERY OF PASSPORT |
| Passport are delivered by SPEED POST and in case of
counter delivery (promised by RPO) the Passport will be delivered
only to the applicant . |
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RIGHT TO INFORMATION
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Article 4(1) (b) (i) of the Right to
Information Act, 2005
Particulars of organization, functions
and duties of the Regional Passport Office (RPO),
Mumbai
Historical Background
The Regional Passport Office, Mumbai
is one of the oldest offices functioning since 1954. It is
subordinate office of the Ministry of External Affairs under the
supervision of the Joint Secretary (CPV), who functions as Chief
Passport Officer, Ministry of External Affairs, Government of India,
New Delhi. Earlier it was the Central Passport & Emigration
Organization subsequently it was named as Central Passport
Organization. At present all employees of passport offices are
governed under the C P O cadre. There are 37 passport offices in the
country functioning for various jurisdictions in respect of
applications for such issue made by citizens ordinary residing in
the territories.
Organization
This Office has total of 34 officers and 78 staff
members. Strength
of the officials and
grade wise basic pay is as under |
|
Working Strength |
| Sr No |
Category Of
Officer |
Numbers |
Scale Of Pay/ Grade
Pay |
| 1 |
Regional Passport
Officer |
01 |
PB-4
37400-67000+7600 |
| 2 |
Deputy Passport
Officer |
01 |
PB-3 15600-39100+6600 |
| 3 |
Assistant Passport
Officer |
10 |
PB-2 9300-34800+5400 |
| 4 |
Superintendent |
22 |
PB-2 9300-34800+4200 |
| 5 |
Assistant |
48 |
PB-2 9300-34800+4200 |
| 6 |
Stenographer - Gr. 1 |
01 |
PB-2
9300-34800+4200 |
| 6 |
Upper Division
Clerk |
13 |
PB-1
5200-20200+2400 |
| 7 |
Junior Hindi
Translator |
Nil |
|
| 7 |
Lower Division
Clerk |
01 |
PB-1
5200-20200+1900 |
| 8 |
Drivers |
01 |
PB-1
5200-20200+2800 |
| 8 |
Office Assistants |
14 |
1S
4440-7440+1650 | |
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Hierarchy
The hierarchy at Regional Passport
Office, Mumbai includes 4 stages:
- Superintendent
- Assistant Passport
Officer
- Deputy Passport Officer
- Regional Passport Officer
Functions,
Duties and Jurisdiction:
This Office deals with issuance of
passports/travel documents and miscellaneous services to the
citizens of Mumbai and Mumbai suburbans, districts of Aurangabad,
Beed, Ratnagiri, Sindhudurg in Maharashtra and Union territory of
Daman and Silvassa.
Powers and duties of Officers of Regional
Passport Office, Mumbai
Article 4(1) (b) (ii) of the Right to
Information Act, 2005
The Regional Passport Officer has been
designated as Head of the Office for the smooth functioning of the
Office, certain financial powers has been delegated to him. The
financial powers of the other officers and employees of Passport
Office has been detailed in delegation of Financial Powers Rule,
1978 and subsequent orders issued from time to time by the
Government of India in reference to the delegation of Financial
Power Rules. Other powers of the Officers of Regional Passport
Office are derived from the Passport Act, 1967, Passport Rules, 1980
and Manual. The Act and the Rules is already on the MEA’s website www.mea.gov.in.
Procedure followed in decision making
process, including channels of supervision and authority
Article 4(1) (b) (iii) of the Right to
Information Act, 2005
The Regional
Passport Office, follow the procedure indicated in the Passport Act,
1967, Passport Rules, 1980 and Passport Manual for decision making
regarding issuance /refusal/revocation/impounding of passport and
travel documents. The Officers from the Superintendent to the
Regional Passport Officer level have been designated as Passport
Issuing Authority (PIA) for issuance of Passport and take
decisions/actions with help of Assistants, UDCs, LDCs posted in
concerned sections in accordance with the Passport Act, 1967,
Passport Rules, 1980 and Passport Manual and time to time
instructions / circulars / orders issued by the Ministry of External
Affairs, New Delhi. |
| WORK FLOW CHART OF REGIONAL PASSPORT OFFICE,
MUMBAI |
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▼
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Scrutiny at Counter
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Scrutiny of Postal Application
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Travel Agent’s
Application
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District Passport Cell Application
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↓
Cash Counter
↓
PV\CID issue.
↓
Detail Entry
↓
Scan
↓
Index
↓
Dealing Section for PV\CID Link & Processing of
Files
↓
Passport Issuing Authorities For Order
↓
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Dealing Section for Movement
of
objection Cases |
Passport No. Allotment in Clear
Cases |
↓
Passport Printing Section
↓
Passport Lamination Section
↓
For
Signature to PIAS
↓
Despatch
Section
↓
Record Section
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Norms
set by the Ministry for the discharge of its functions
Article 4(1) (b) (iv) of the Right
to Information Act, 2005
The Regional Passport Office,
Mumbai discharge of its functions as per the norms/instruction
and orders laid down by the CPV Division, Ministry of External
Affairs, New Delhi. It is our endeavor that all the
applications for Passports and miscellaneous services are
disposed of the stipulated time frame for issuance of passport
subject to completion of documentations, police verifications
and usual checks. The norms are available at http://www.passport.gov.in.
Rules, regulation, instructions, manuals and records
held by or under the control of the Regional Passport Office,
Mumbai used by its employees for discharging its
functions
Article 4(1)
(b) (v) of the Right to Information Act, 2005
Passport Act and Passport
Rules
These are already available on
MEA’s website http://www.mea.gov.in. In
addition the Passport Office also utilizes the relevant rules,
regulation and orders of the Government of India i.e.
Fundamental and Supplementary Rules, Civil Service Conduct
Rules, Central Service Rules, Central Civil Service Rules,
Leave Rules, Leave Travel Concession Rules, Pension Rules,
Provident Fund Rules, General Financial Rules etc. These rules
are already in the public domain as printed priced
publications.
Particulars of facilities
available to citizens for obtaining
Information
Citizens can obtain the Information
through the website of Passport Office at http://www.passport.gov.in/mumbai.html
They can
also visit the website http://mea.gov.in. Apart form this, citizens are
provided passport issuance information or the application
status through sms, telephone enquiry no. 022-24965555 and
enquiry counters at the office between 10.00 a.m to 12.30 p.m
on working days.
The names, designations
and other particulars of the Central Public Information
Officers
Appellate Authority
Shri. A. Manickam,
Joint Secretary (CPV) & Chief Passport
Officer,
Room No. 20, Patiala House,
Ministry of External Affairs, Tilak Marg,
New Delhi – 110001.
Fax No
+91-11-23782821
Email : grv.jscpv@mea.gov.in
Central Public Information Officer
Shri. Vinoy Kumar
Choubey,
Central
Public Information Officer,
Regional Passport
Office,
Manish Commercial Centre,
216-A, Dr. A. B. Road,
Worli, Mumbai - 30.
Tel: 022- 24931731,24931555
Fax:
022- 24935812/ 24935275
E-mail: rpo.mumbai@mea.gov.in
Assistant Public Information Officer
Shri. B. S. Rokade,
Regional Passport
Office,
Manish Commercial Centre,
216-A, Dr. A. B. Road,
Worli, Mumbai - 30.
Tel: 022- 24931731,24931555
Fax:
022- 24935812/ 24935275
E-mail: rpo.mumbai@mea.gov.in
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| updated on
04.03.2010 |
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