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Government of
India Ministry of External Affairs Passport Office Ranchi |
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INTRODUCTION |
| Passport Office Ranchi started functioning
from July,2002. It caters to 24(Twenty Four) districts viz Ranchi,
Bokaro, East Singhbhum(Jamshedpur), West Singhbhum(Chaibasa),
Hazaribagh, Dhanbad, Dumka, Deoghar, Pakur, Godda, Garhwa, Latehar,
Chatra, Lohardaga, Jamtara, Saraikela-Kharsawan, Gumla, Palamu,
Giridih, Simdega, Koderma, Sahibganj, Khunti and Ramgarh. The office
is located at Qr. No. – E/59-60, Sector-II, HEC Colony, PO- Dhurwa,
PS – Jagarnathpur, District – Ranchi, Jharkahnd, Pin-834004. |
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OFFICE ADDRESS |
| Passport Office, Qr. No. – E/59-60, Sector-II, HEC
Colony, PO- Dhurwa, PS – Jagarnathpur, District – Ranchi, Jharkahnd,
Pin-834004. |
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OFFICE TIMINGS (Monday to
Friday) |
| 10.00 AM
to 1.00 PM |
For submission of application forms, sale of forms, on-line
registration, enquiry, appointment of Passport Officer.
While meeting to Passport Officer, please bring the
relevent documents e.g. Requesting letter regarding issue of
passport, Annexure-F, Annexure-I, in case of Tatkal Scheme and
stay proof, birth certificate, 10th / 12th certificate etc. in
case of any other objection.
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| 04.30 PM to 06.00
PM |
Delivery of Passports
(which are promised by Passport
Officer) | |
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LIST OF CLOSED HOLIDAYS
DURING THE YEAR 2010 |
| 26.01.2010 |
Republic Day |
| 27.02.2010 |
Milad-Un-Nabi or
Id-E-Milad |
| 01.03.2010 |
Holi |
| 24.03.2010 |
Ram Navami |
| 28.03.2010 |
Mahavir Jayanti |
| 02.04.2010 |
Good Friday |
| 27.05.2010 |
Buddha Purnima |
| 15.08.2010 |
Independence Day |
| 11.09.2010 |
Idu'l Fitr |
| 02.10.2010 |
Mahatma Gandhi's
Birthday |
| 15.10.2010 |
Maha
Asthmi |
| 17.10.2010 |
Dussehra (Vijaya
Dashami) |
| 05.11.2010 |
Diwali (Deepavali) |
| 17.11.2010 |
Idu'l Zuha
(Bakrid) |
| 21.11.2010 |
Guru Nanak's
Birthday |
| 17.12.2010 |
Muharram |
| 25.12.2010 |
Christmas
Day | |
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JURISDICTION |
| Those applicant has applied for
passport, who is presently residing at given
juridiction - Ranchi, Bokaro, East
Singhbhum(Jamshedpur), West Singhbhum(Chaibasa), Hazaribagh,
Dhanbad, Dumka, Deoghar, Pakur, Godda, Garhwa, Latehar, Chatra,
Lohardaga, Jamtara, Saraikela-Kharsawan, Gumla, Palamu, Giridih,
Simdega, Koderma, Sahibganj, Khunti and Ramgarh |
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LIST OF
OFFICERS |
| Name |
Designation |
| Sri Herman Lakra |
Passport Officer |
| Sri Subodh Kumar |
Superintendent | |
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CONTACT
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Voice: 0651-2443607 Fax: 0651-2442840 E-mail: rpo.ranchi@mea.gov.in Tele-enquiry:
0651-2444044 (From 10 AM to 1.30 PM) Web-site: http://passport.gov.in/ |
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WHERE TO APPLY |
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One can apply on-line OR can submit the application form at
Passport Office Ranchi OR at DC Office in listed districts(DPC
– District Passport Cell) OR at Speed Post Centre of the listed
city. |
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District Code |
List of DPCs |
List of Speed Post Centres |
Remarks |
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01 |
RANCHI (NOT WORKING) |
RANCHI, DORANDA |
WORKING |
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02 |
BOKARO |
HO, BOKARO |
WORKING |
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03 |
EAST SINGHBHUM(JAMSHEDPUR) |
HO, JAMSHEDPUR |
WORKING |
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04 |
WEST SINGHBHUM(CHAIBASA) |
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WORKING |
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05 |
HAZARIBAGH |
HO, HAZARIBAGH |
WORKING |
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06 |
DHANBAD |
HO, DHANBAD |
WORKING |
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07 |
DUMKA |
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WORKING |
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08 |
DEOGHAR |
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WORKING |
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09 |
PAKUR |
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WORKING |
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10 |
GODDA |
HO, GODDA |
WORKING |
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11 |
GARHWA |
HO, GARHWA |
WORKING |
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12 |
LATEHAR |
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13 |
CHATRA |
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WORKING |
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14 |
LOHARDAGA |
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15 |
JAMTARA |
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16 |
SARAIKELA-KHARSAWAN |
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WORKING |
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17 |
GUMLA |
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18 |
PALAMU |
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19 |
GIRIDIH |
HO, GIRIDIH |
WORKING |
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20 |
SIMDEGA |
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21 |
KODERMA |
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22 |
SAHIBGANJ |
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WORKING |
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23 |
KHUNTI |
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24 |
RAMGARH |
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| COUNTER DETAILS |
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Counter # |
Service Details |
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Counter No. 1 |
Fresh/New applications checking counter |
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Counter No. 2 |
Cash/DD Acceptance Counter |
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Counter No. 3 |
Enquiry/Status of your application, , Sale of forms,
Delivery of Passport |
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Counter No. 4 |
Tatkal Cases,Valid/Expired Passports, Online Registration,
Senior Citizens, Ladies, Minor, Govt/PSU/Official/ Diplomatic,
ECNR, PCC, Renewal of Passports, Inclusion/deletion of spouse
name, all Misc. Services. | |
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COMPLAINTS
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Sri Herman Lakra, Passport Officer, Passport Office, Qr. No. –
E/59-60, Sector-II, HEC Colony, PO- Dhurwa, PS –
Jagarnathpur, District – Ranchi, Jharkahnd, Pin-834004.
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STAUTS OF APPLICATION
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| To know the status of your application click here. |
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RIGHT TO INFORMATION
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Shri Herman Lakra Actg.
Passport Officer E-59, Sector-II HEC colony PO
Dhurwa Distt. RANCHI Jharkhand Tel No -
0651-2443608/2444044/2443607 Fax - 0651-2442840 E-mail - rpo.ranchi@mea.gov.in
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DELIVERY OF
PASSPORT |
| Passport are delivered by SPEED POST and in case of
counter delivery (promised by Passport Officer) the
Passport will be delivered to the applicant only. Delivery of
Passport will be not be given on an authority letter. |
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FREQUENTLY ASKED QUESTIONS (FAQs) |
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1 |
Who can apply for passport in Passport
Office, Ranchi? |
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Any one presently residing in Ranchi, Bokaro,
East Singhbhum(Jamshedpur), West Singhbhum(Chaibasa),
Hazaribagh, Dhanbad, Dumka, Deoghar, Pakur, Godda, Garhwa,
Latehar, Chatra, Lohardaga, Jamtara, Saraikela-Kharsawan,
Gumla, Palamu, Giridih, Simdega, Koderma, Sahibganj, Khunti
and Ramgarh can apply in Passport office, Ranchi or at the
District Passport Collection centers/Speed Post Centres at the
above indicated districts. |
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02 |
When can one apply for passport?
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You can apply any time as long as all the
required documents as required is available with you. For
detailed instructions please see website www.passport.gov.in.
As regards renewal of existing Passports, the
same can be renewed even before one year of its expiry date.
Further, most of the Embassies who issue visas insist on the
passport validity being at least of six months to one year
before they consider to issue visas. Accordingly, apply for
renewal well before time and save the last minute rush.
Every passport issued has a new Number and
validity. At present passports are issued every time for a ten
year validity from the date of issue despite the application
being for additional booklet/reissue. Tatkal passport are also
issue for a 10 year validity on post-police verification
basis. Only for Children, passports are issued with five years
validity or upto the age of 18. |
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03 |
Who can apply on-line?
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Any one applying for a fresh
passport, renewal, re-issue, additional booklet can apply
on-line . Applicants applying for Miscellaneous
service viz., ECNR, PCC, Change of residential address etc.,
cannot apply on-line. Website for applying
online is
www.passport.gov.in and for detailed instructions please
go through the web information. |
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04 |
Do I need to visit the Passport
Office, Ranchi to submit the passport if registered on-line?
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Yes. The applicant has to
come personally to submit the application along with all
required documents. Bring along the print out of the passport
application which will bear the registration number and the
date of appointment with the Passport office for submission of
the application. Last few columns need to be filled by hand
and application signed and submitted in the office.
On-line application cannot be submitted on the basis
of authority letter. Further, you can submit the
application any day from the date of appointment automatically
allotted by the computer until a fortnight thereafter.
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05 |
How do I make the payment? |
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Application money and the tatkal fees as
applicable is accepted in cash across the counter. Take a
printed receipt for the amount tendered at the counter.
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06 |
How soon can one get a passport if he
apply’s at the District Centre in the District Passport
Collection Centre? |
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Normally, one should receive the passport in
45-60 days, if the application is complete in all respects and
all the relevant documents are enclosed. However, if passport
is required urgently, the District Centre applicants are
advised to submit their applications on-line and submit it in
Passport Office, Ranchi. Since the District centers accept
application fee only in Demand Draft, the applications after
receipt at Passport office, Ranchi has to await clearance of
the Bank draft through the Banking channels and it takes
considerable time and further delay. Moreover, it has been
observed that in few cases, the demand drafts contain some
errors like lack of signature, undated, wrong code number
etc., and it further adds to the delay before it is cleared.
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07 What are the major defects noticed
at the Passport office, when the application is scrutinized?
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i. |
Some columns are left blank. All
columns should be filled or if they are not applicable
should be specifically marked as No/Yes or Not
applicable. |
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ii. |
If the applicant has stayed in more
than one place during the last one year from the date of
submission of his application, all the address should be
indicated clearly and Personal Particulars Form should
be filled up for each address. Any incomplete
residential information when noticed during the Police
verification not only attracts penalty but also leads to
considerable delay in processing the case. Proof of
having stayed in the same residence for one year is
required. Please submit the First and Twelth month Bank
statement/Electricity Bill/Telephone Bill and not the
entire 12 months. These can be self attested and
need not be attested by Notary. However, bring along the
originals for verification and return. Only
documents submitted through authorized Travel agents
should be notarized. For Miscellaneous service like ECNR
the original document will be retained and returned at
delivery time. |
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iii |
Whenever, there is an addition of
Spouse name in the form and if the applicants previous
passport did not have the spouse name, include the
Marriage certificate/Joint photo affidavit. |
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iv. |
Similarly, whenever the Spouse name is
not being mentioned in the new application whereas the
earlier passport had the Spouse name, then include the
Divorce deed/Death certificate etc., to enable the
Passport Office to accede to the request of the
applicant. |
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v. |
In case of Minor applicants, both the
parents should sign the Main form and Annexure H. If one
Spouse is staying abroad, then the Affidavit of No
objection should be enclosed with the application. The
affidavit should have been attested by the Indian
Embassy abroad where the Spouse is normally residing. If
the parents do not have Passport, then an Affidavit in
Annexure I should be submitted and the photograph of
both Mother and Father be pasted and attested in the
Affidavit. A photo identity of the Minor’s parents is
also required viz. PAN card, Election commission
Card. |
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vi. |
Minor’s application born after
26.1.1989 should enclose the Birth certificate issued by
the Registrar of Birth or Municipal authorities. SSC
certificate etc., is not a valid document for such
applicants. All other applicants born before 26.1.1989,
should submit their SSC leaving certificate /CBSE
certificate as proof of date and place of birth. If the
SSC certificate does not indicate the place of birth, a
self declaration of place of birth should be submitted
along with the proof of date of birth. Only illiterate
applicants and persons normally above 50 years of age
can submit notarized affidavits indicating their place
and date of birth and in addition submit Election
commission card/PAN card etc., which also indicates the
age/date of birth. |
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vii. |
Ensure that the Photograph is front
facing with both ears visible, and has a contrasting
plain background in comparison to the photo of the
applicant. Since the photograph are scanned now a days,
and if the photo and background is of the same color, it
cannot be scanned properly. Photos should not bear any
signature or stamp. No photograph with caps, dark
spectacles/goggles, uniform, or tilak mark on forehead
is acceptable. In case of infants, both the eyes should
be open. |
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viii. |
Single parents should submit appropriate
affidavit of NOC duly attested by the Magistrate
only. |
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ix. |
Guardians submitting on behalf of parents
staying abroad, should submit Affidavits of guardianship duly
notarized + 2 affidavits from the witnesses who is known to
you. |
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x. |
Use ball pens only for signature and sign all
the places where signatures are required. Signature in Roller
ball pen/ink pen/Gel pen gets smudged while heat laminating
and the Passport office would not be responsible for smudged
signatures in the passport. Applicant will have to again apply
with payment for fresh booklet. |
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xi. |
All forms and Affidavits are freely
downloadable from the website
www.passport.gov.in |
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xii. |
Photocopies of documents submitted are only
to be self attested. There is no need to attest by Notary.
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xiii. |
TATKAL applications which are accompanied by
Annexure “F” or verification certificate should always be in
the Official Stationery of the Officer issuing the
certificate, and invariably enclose the Official and Residence
telephone of the Officer with Mobile phone, copy of the
Identity card with photograph of the officer and the photo of
the Applicant should be stamped with the office seal. Defence
officials who need not submit their photo ID should submit any
other photo ID for record. Applications without the above will
be rejected at the counter. |
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08 |
What do I do if I Lost/Damage my passport?
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File a First Information Report(FIR) at the
nearest Police station here you lost the Passport. The FIR
should clearly indicate the Passport Number which has been
lost. If there are more than one passport lost, and only one
FIR filed, submit a copy of the FIR in each case duly attested
and indicating the application in which the original has been
filed. Furnish a copy of the original FIR and all other
documents required for submission of a normal passport, copy
of the lost passport (if you have one), an Affidavit of
Loss/Damage of Passport and Annexure I and F, if the duplicate
passport is required urgently. If the passport was issued in
another Passport office or at any of our Indian Embassy/High
Commission abroad, a confirmation from them about the passport
particulars and photo will have to be obtained, before the
service is rendered . |
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09 |
What do I do, if I receive the passport with
incorrect information or inadvertently receive some other’s
passport due to postal errors? |
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Please return the passport immediately to
this office. If mistake is onaccount of Passport office fault,
we will rectify the same and return to you without any fees. A
one page Correction form will have to be filed by the
applicant. If error was on account of the data initially
furnished by the applicant in the application being wrong,
then applicant will have to file a Correction form and submit
it in the office with the full fees. If their was a
mis-representation of facts, then penalty could also be
imposed.
However, applicants are requested to
file on-line which will ensure that the passports are
delivered without any errors since the applicant has
himself/herself fed the data. Handwritten
applications are many times illegible and not
written in capital letters in dark ink and the
data entry operators are unable to decipher the correct
alphabet or figures on certain occasions.
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10 |
Can I submit the application on the
basis of authority letter? |
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Yes. Manual applications can be submitted on
the basis of authority letter. But the authorized person
should normally be a blood relative and should carry a photo
identity card for verification. Authorised Travel agents
approved by the Ministry of External Affairs, representing the
applicant can also submit on the basis of authority.
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11 |
Can one collect the passport on the basis of
authority letter? |
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No. Passports are normally not handed over at
the counter. If at all delivered, it is only handed over to
the applicant on production of his/her photo identity card.
Minor’s passport can be handed over to either of the Parents
who have signed the NOC. Passports on which miscellaneous
service is rendered, is handed over across the counter to
applicant or the authorized representative, preferably a blood
relative. Authorised Travel agents authorized to submit the
application are also authorized to take delivery of the
passports across the counter on production of their Company
Photo Identity Card. (Only Miscellaneous services) |
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12 |
What do I
do if I have a Court case against me?
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Give full details in the appropriate columns
in the application from. Further, obtain a Court order
granting permission for travel abroad, which should be duly
attested in original by the court and enclose the same to the
application. If there are more than one case, the order should
cover all the cases. Submit an affidavit about undertaking to
follow the Court directions for travel abroad as per the terms
laid down and to surrender passport as directed any time by
the authorities concerned.
Suppression of information about pending
court cases will attract penalty of upto Rs.5000/- and add to
the delay in processing the application. |
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13 |
Where do I submit my Passport
Application Form in the Passport Office?(In case of ,my
permanent address is Jharkhand, but I am working in out of
Jharkhand state) |
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Please submit your application form in
presently working place’s( jurisdiction of Passport office) .
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14 |
After submitting my passport applications
what should I do? |
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In case of fresh Passport application, we are
sending the Personal particulars form to the concerned
District Superintendent of Police for police verification
report on the third day from the date of submission of your
application. These authorities then send the PPF(Personal
Particulars Form) to your local area Police station for
verification. Accordingly, if you do not hear from your local
police station, then visit the area Police station along with
your documents and fee receipt and clear your police
verification. |
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15 |
I am studying in Ranchi and staying
at Hostel. I do not have a “Stay Proof”. How can I apply for
passport? |
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You should enclose a Bonafide students letter
from your College authorities and also from the Hostel warden
if you are staying in a College Hostel. If you are staying in
a private accommodation, then the lease deed would have to be
enclosed with the application..
If you have just arrived in Ranchi to join an
assignment, then a Company letter indicating your place of
residence with company Photo Identity Card and the Bank Pass
Book/Electricity Bill/Telephone Bill or Lease deed indicating
your proof of residence should be enclosed.
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